Staff Product Designer

Adoption, Platform, and ETI product teams

• Led product design strategy for core platform experiences, including account home, domain management, global navigation, RBAC/IAM, and Enterprise Readiness features (AuthN, shared configurations, and large-org management)
• Mapped complex user flows against technical constraints, partnering with engineering leads to define dependencies and sequence design handoffs, significantly optimizing delivery timelines
• Scaled organizational capabilities by establishing training programs and mentoring designers on advanced component architecture and pattern creation
• Drove cross-functional alignment across design, product, and engineering by facilitating multi-disciplinary critiques and shaping strategic product direction
• Modernized design workflows by championing team-wide adoption of cutting-edge AI and developer tools, including Claude Code, Windsurf, and OpenCode
• Bridged design and engineering silos by contributing production-ready Merge Requests (MRs) for UI updates and utilizing Draft MRs for rapid, high-fidelity feature validation

Lead Product Designer

Admin, Platform product teams

• Contributed to a creative, supportive culture and mentored junior team members
• Partnered with product management, engineering, user research, content writers and other teams across multiple offices to define product direction, while owning the design execution and measurement of improvements
• Facilitated workshops focused on achieving desired outcomes, soliciting feedback, and building consensus as it related to the toolkit
• Championed design process by pushing teammates to explore big ideas before narrowing in on feasible, inventive solutions
• Created library of documentation defining common functionality to drive consistency of the Admin product suite resulting in central design assets, process guidelines, and workshop templates
• Established scorecard framework for collecting data-driven success metrics
• Performed customer and internal interviews to define problem space and feature requirements
• Pioneered concept of product systems within organization

Lead Product Designer

• Led and managed small to medium design project teams across a range of business verticals
• Defined and initiated onboarding practices through hands-on training and mentorship
• Delivered a high level of design output while presenting process and delivery methodologies to clients
• Developed UX curriculum (tutorials, design templates, etc.) with a focus on design systems and user workflows

Interactive Designer

• UI/UX based problem-solving with an emphasis on site mapping and user testing
• Created web and mobile concepts to meet business requirements
• Worked in collaboration with developers and UX architects to deliver effective web-based applications
• Management of internal design assets and presentation of creative direction to clients